Testimonials

Mrs. Vivian Cui

I would like to express my heartful thanks for your exceptional service in fixing our ceiling ladder. Your prompt response and commitment to customer satisfaction are truly remarkable.

I am particularly grateful for the extra mile you went in finding out the model of the ladder. You not only sent the spare parts all the way to Sydney but also found someone who could replace them for free. I can't thank you enough for the outstanding service you provided. We feel fortunate to have chosen the AM-Boss ceiling ladder. Your outstanding service is a testament to the quality of your products and our commitment to your customers.

Thank you once again, Robyn, for your exceptional service. We are thrilled with the results.

Mr. Mike Krochmal

I needed a special attic access ladder, but my space was quite restricted. There were so-called "Specialists" in attic ladders, who said that this could not be done, on account of heating/cooling ducts, etc.

But when I contacted AMBOSS, they agreed to send out a person to check what was required. (Previously, all they had was a pdf of dimensions I measured).

So, they not only manufactured a special hatch size for me, but even manufactured a 4-section ladder which would fit into the restricted space. I have taken some photos, but sadly because of the restricted space, I was not able to take photos would have looked best. AMBOSS also included some safety warnings, in case I was not aware of them.

Of course, I am now deliriously happy, as I hope to be able to clear a spare bedroom, which is currently FULL of my son's and my ex-wife's junk!

But first, I now need to think about insulation of the roof. (I do NOT want any of that stuff to melt in Melbourne's occasionally HIGH temperature !)

The installation went very smoothly. Thank you, Paul ! 

Mr. Peter Walker

I was very impressed with the work Paul did, and the quality of the product. Paul worked with me to find a good placement, did a great job to make sure the work didn't mess up the house, and explained well how to use the ladder properly.

I'm very happy with the total job that Am-Boss did for me.

Ms. Irina Tseitina

We have just finished a project: to install a new attic ladder for our existing attic space in our federation semi house. The project was not big but tricky: we needed to install metal pressed panels.

We have chosen AM-Boss Access Ladders for different reasons

1. Australian Company with Australian Made Products.
2. 40 Years' Experience including International Markets
3. Competitive Price
4. Excellent Reviews.

We were really impressed with Robyn and Graeme customer service. Robyn spent hours with us trying to establish the most suitable ladder. Final Product is the result of the team.

I am happy to introduce this great company to all of my friends and relatives.

Mr Paul Ryan

Just a note of thanks to Robyn for sending replacement pole hook(s) two weeks ago. Your customer service is exemplary, and very much appreciated! Thanks again.

Mr George Palatianos

Thankyou Robyn and the AMBOSS team for assisting us with the supply and instal of our ceiling access ladder and roof access hatch in a 100+ year old Victorian home with some technical challenges, your products are strong, sturdy and well made and the technical advice helped the whole process flow smoothly, look forward to working with you again on our next project.

Mr Richard Skead

After about 15 years of very frequent use the hook to pull down our trusty Am-Boss access ladder broke. I couldn't find anything suitable for a replacement and rang Am-Boss for ideas. Robyn immediately posted me 2 new ones, so hopefully we're good for the next 30 years. Great service!

Richard

Mr Evan Davis

Thanks for your email, very happy with the ladder and was easy enough to install, glad you suggested to cut it in half otherwise it would have made it very difficult to fit!

Spring is just the right tension to sit up in the ceiling space when not in use, sits nicely between the Z beam purlins.

I might be in a little bit of trouble now cos my wife feels comfortable enough to use it now and is planning a clean up up there!<

Thanks for helping us out, please find a photo attached.

Mr James Verdon

Great product and great service.

Both Robyn and Toni were knowledgeable, friendly and great communicators when we were enquiring and setting up our job.

Paul who installed our ladder In Northcote was great to work with, reliable and skilled, and someone we were happy to have in our home.

We have no reservations recommending AM-BOSS. Thankyou.

Mr Richard Phillips

I was extremely impressed with the product itself, the friendly service and the quality of the installation.

The person I spoke to when placing the initial order was very helpful and easily answered all of my questions. Soon after placing the order I was contacted by the installer to confirm a couple of minor details (regarding the style of roof in my home) before the ladder was made. A few days later I was then contacted by the installer to arrange the installation, he arrived on time, was friendly and did a fantastic job of installing the ladder in the location we agreed would be most suitable.

I would not hesitate in recommending this company to anyone wanting a roof access ladder in their home. Well done and keep up the great work!

Richard 

Carol Debrincat

Thank you to Graeme and your team for your outstanding customer service, and for your generosity of installing a new and better ladder... Carol

Carol

  

Wendy

I’ve just paid this account via money transfer. Thanks for your excellent product and service. Thank the installer, Paul, for us also.

Wendy 

Mr Patrick Snelling

Am-Boss provided me with a competitive price and a great loft ladder, and it was professionally installed within a short time frame. I like to support our local industries where possible by purchasing Australian made products and services. Very happy with the product and outcome. Thank you.

Mr Patrick Snelling

 

April

Hi Toni,
Just a quick note to let you know that the ladder looks fantastic! I really love how it has turned out. Thank you and Graeme so much for all your help on this project, it is greatly appreciated.
Kindest regards,

April

 

David Thompson

Hi Robyn
Your crew came this afternoon and did a great job and we now have a loft ladder in excellent working order. We were very impressed with the way the boys worked and the way they minimised disturbance and cleaned up afterwards.

The job took considerably longer and was rather more tricky than they expected. You very kindly offered to waive the call-out fee but in view of the unexpected difficulties and the time involved I would be quite happy to pay whatever you feel is a fair price for the labour, parts and time involved. Please just let me know what you think.

Many thanks again for arranging this repair, and please pass on my thanks to Graeme also – he must have wondered if he was ever going to find a time when we were home.With kindest regards

David Thompson